Shipping policy

We currently only ship within the US. All US orders over $100 receive free shipping, otherwise shipping costs will be determined by customer order size/weight/carrier. Ella Loo does not cover return/exchange shipping costs (except for when Glo Surf Co is shipping newly exchanged item to customer). In order to issue a return or exchange, visit www.shopellaloo.com and click on our 'contact' tab. Glo Surf Co is not responsible for any shipments lost or delayed in transit by mail carrier.